Customer Success, always on.
Never miss a customer signal again.
Customer success shouldn’t run on gut feel and scattered data. It should run on intelligence. That’s why WE built Jecta.
ONE MODEL, EVERY surface
EVERY MODULE RUNS ON THE SAME CUSTOMER INTELLIGENCE MODEL — SO AGENTS, CSMS, CUSTOMERS AND LEADERS ALL WORK FROM ONE WORKFLOW.
AGENT INTERFACE
PUT THE MODEL TO WORK IN JECTA, CLAUDE COWORK OR CHATGPT — IT ACTS WHERE YOU ALREADY WORK.
CSM WORKSPACE
EVERY CSM WORKS FROM ONE VIEW — BRIEFED AND GUIDED BY THE MODEL ON WHAT TO DO NEXT.
SHARED SPACE
ALIGN WITH YOUR CUSTOMER IN ONE SPACE — GOALS, PROGRESS AND NEXT STEPS THE MODEL KEEPS LIVE.
JECTA Against Everything Else
Legacy architectures incur ongoing management costs. We replace manual friction with automated stability.
NORMAL SETUP
Customer data is spread across disconnected systems. Teams manually review accounts, assess health periodically and react after problems appear.
CUSTOMER DATA
FRAGMENTED
REAL-TIME CUSTOMER HEALTH
PERIODIC
SIGNAL DETECTION
MANUAL
CUSTOMER IMPACT
RULES-BASED
Jecta
Jecta continuously analyzes customer signals across your business to identify risk, surface opportunities and recommend the next best action.
CUSTOMER DATA
UNIFIED
REAL-TIME CUSTOMER HEALTH
CONTINuOUS
SIGNAL DETECTION
AUTOMATED
CUSTOMER IMPACT
PROACTIVE
Connects to All of your platforms
PRICING
Priced on the work Jecta does, not on how many people log in.
Connect your whole portfolio. Jecta covers every customer — you decide how far it goes with each one.
Pro
For individual CSMs and small teams
€295
/ month
40 000 CREDITS INCLUDED
Lite and Core attention
1–3 users
Tuning Studio, standard
Basic integrations
BOOK A DEMO
Business
For customer success organizations
€695
/ month
100 000 CREDITS INCLUDED
All attention levels, incl. Deep
Unlimited users
Tuning Studio, advanced
Advanced integrations
Permissions and roles
BOOK A DEMO
Every customer gets Jecta. You decide how far it goes.
Jecta reads ARR, usage, and risk to recommend a level for each customer. You always have the last word, and you can change it any month.
Lite
50
CREDITS PER CUSTOMER / MONTH
Jecta keeps watch. Health assessment, signal tracking, alerts when something changes.
Core
250
CREDITS PER CUSTOMER / MONTH
Jecta works the full customer context. Proactive work done and managed, not just recommended.
Deep
750
CREDITS PER CUSTOMER / MONTH
Jecta manages complex, hierarchical accounts across internal and external stakeholders.
CLEAR ANSWER TO COMMON QUESTIONS
Everything you need to know about Jecta, customer intelligence, onboarding, integrations, and operational automation.
NEVER MISS A CUSTOMER SIGNAL AGAIN
Detect risk, surface opportunity, and help every customer-facing team act before revenue is impacted.
